What we handle
Initial Contact & Pre-Sales
Initial Contact & Pre-Sales
Initial Contact & Pre-Sales
- Lead Management: Respond promptly to inquiries or leads, demonstrating your commitment to customer service
- Active Listening: Understand the client's needs, challenges, and goals by actively listening during initial conversations
- Qualification: Assess whether the project aligns with your expertise and resources. Clarify expectations, scope, and budget
Proposal & Contracting
Initial Contact & Pre-Sales
Initial Contact & Pre-Sales
- Custom Solutions: Tailor proposals to address the client's specific needs, outlining the project's scope, timeline, deliverables, and costs
- Operations Management: Communicate project details clearly to manage operations efficiently
- Transparency: Allow visibility into project's challenges, risks, and necessary adjustments
Project Kickoff
Initial Contact & Pre-Sales
Development & Implementation
- Onboarding: Ensure a smooth onboarding process for the client, including introductions to the team and key contacts
- Project Outlook: Establish goals, scope, budget, and timeline to align with the team
- Open Communication: Utilize preferred communication channels for ongoing or necessary discussions
Development & Implementation
Development & Implementation
Development & Implementation
- Progress Tracking: Provide regular updates on the project, and achieve milestones, including any challenges
- Collaboration: Engage clients in decision-making and feedback loops to ensure the project meets their expectations
- Problem-Solving: Address any issues, provide solutions, and maintain client relationships
Post Project Support
Development & Implementation
Post Project Support
- Ongoing support: Provide post-project support to address any issues that arise after deployment
- Availability: Be accessible for troubleshooting, updates, and questions
Sales & Marketing
Development & Implementation
Post Project Support
- Transformational Marketing: Revitalize marketing approach to boost brand visibility, and drive unparalleled growth.
- Customer Engagement: Reimagine the brand's sales and marketing to enhance efficiency, increase customer engagement, and maintain continuous growth for the business